NEW ZEALANDS CHEAPEST PRICES, QUALITY PRODUCTS and BRANDS AND BEST SERVICE!

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 For Wholesale Enquiries or Bulk Enquiries please contact: nathan@mynaturalhealth.co.nz Be sure to give a product list and quantities for the enquiry. 


Frequently Asked Questions 

Q: How long until my order is delivered ? 

A: It will take upto 1-4 working days for your order to be fulfilled, but we always try to aim for an overnight delivery. If one of the items is on back order, then this might cause a bit of delay but should be on your way ASAP! 

 

Q: I have forgotten my password. HELP! 

A: When clicking the forgotten password link, it generates a new password. This new password will be sent to your login email. So please copy and paste this password and it should be working A-OK! (Please remember, everytime you click the forgotten password link it will always\generate a brand NEW password) 

 

Q: Can I come pick up my products ? 

A: No sorry, we are an online company and do not allow pick-ups (but do allow if there are certain circumstances involved) 

 

Q: How do I claim my reward points ? 

A: Once logged in, please click in your account my rewards points, and everything will be displayed for you. In there you will be displayed a coupon code, which you can copy and paste in your my carts page, when placing an order with us. 

 

Q: When do the reward points get issued ? 

A: Reward points will only be issued once your item has been shipped and completed. A coupon code will be sent to you, and use that coupon code the next time you shop with us. 


 

Contact Details

Email: customerservice@mynaturalhealth.co.nz
All communication is strictly via email. 

All emails are answered Monday to Friday between 9.00am - 2.30pm. 

We are located in East Tamaki.

 

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WHAT DO OUR CUSTOMERS SAY ABOUT US?

Another great experience with MyNaturalHealth..great products, super fast delivery, and love the little free gifts. Wonderful staff to deal with. Many thanks5

Received order in a week. That was quick considered I am in Canada! The box was a little too flimsy as the box was slightly crushed. But overall very good transaction.5

Naman choudhary is a very patient person, both on a business trip, or on sick leave, he patiently answered my questions, thank you very much. If the shop will be able to reduce the cost of delivery to China ,I think there will be more orders.5

You have some great employees who provide excellent service . Wendy in particular , If I was her boss I'd give her a raise ............she deserves one. regards Greg Hickmott 5

Excellent service and product as usual.Fantastic team work and such speedy delivery. Many thanks5

Very impressed, super quick delivery (arrived day after ordered and this was to a rural address!) and very competitive prices. Would very highly recommend to anyone looking for a company that ticks all the boxes5

The service from these folks keeps getting better. They were particularly accommodating of my need to have this order very urgently. Very friendly and helpful.5

Received my order the next day, so very pleased. Thanks again also for the promotional emails, the alert to the clearance Sale, very helpful on this occasion.5

Highly recommend my natural health were fantastic to deal with friendly easy web site to use would definately be buying again have recommended my family member who has also purchased through my natural health also has had a great experience also very prompt fast delievery of product could not ...5

great communication love the little gifts.5

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