NEW ZEALANDS CHEAPEST PRICES, QUALITY PRODUCTS and BRANDS AND BEST SERVICE!

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 For Wholesale Enquiries or Bulk Enquiries please contact: nathan@mynaturalhealth.co.nz Be sure to give a product list and quantities for the enquiry. 


Frequently Asked Questions 

Q: How long until my order is delivered ? 

A: It will take upto 3 working days for your order to be fulfilled, but we always try to aim for an overnight delivery. If one of the items is       on back order, then this might cause a bit of delay but should be on your way ASAP! 

 

Q: I have forgotten my password. HELP! 

A: When clicking the forgotten password link, it generates a new password. This new password will be sent to your login email. So please copy and paste this password and it should be working A-OK! (Please remember, everytime you click the forgotten password link it will always\generate a brand NEW password) 

 

Q: Can I come pick up my products ? 

A: No sorry, we are an online company and do not allow pick-ups (but do allow if there are certain circumstances involved) 

 

Q: How do I claim my reward points ? 

A: Once logged in, please click in your account my rewards points, and everything will be displayed for you. In there you will be displayed a coupon code, which you can copy and paste in your my carts page, when placing an order with us. 

 

Q: When do the reward points get issued ? 

A: Reward points will only be issued once your item has been shipped and completed. A coupon code will be sent to you, and use that coupon code the next time you shop with us. 


 

Contact Details

Email: customerservice@mynaturalhealth.co.nz

All emails are answered from 9am - 5pm Monday to Friday

We are located in Highland Park Auckland

PLEASE EMAIL US rather than call as email currently has a faster response time, many thanks

Contact Form

Fill out the following form to get in touch with us, please click contact us button once:

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WHAT DO OUR CUSTOMERS SAY ABOUT US?

My first order and I was very impressed by the speed of delivery. Ordered on the 14th, arrived on the 16th and we are on Rural Delivery. Amazing, thank you!5

Received my order the next day, so very pleased. Thanks again also for the promotional emails, the alert to the clearance Sale, very helpful on this occasion.5

great communication love the little gifts.5

I have thoroughly enjoyed this website! So many lovely natural products and competitive prices. Love that there are always awesome deals running. Great communication and speedy delivery. Keep it up! :)5

This is my 5th order with My Natural Health.... They really are VERY good! They prices are cheaper than anywhere else, super quick delivery (as long as the item is in stock) and super friendly and efficient communication. Highly recommend people try them out, I don't think you will be disappoin...5

Received order in a week. That was quick considered I am in Canada! The box was a little too flimsy as the box was slightly crushed. But overall very good transaction.5

Very impressed, super quick delivery (arrived day after ordered and this was to a rural address!) and very competitive prices. Would very highly recommend to anyone looking for a company that ticks all the boxes5

You have some great employees who provide excellent service . Wendy in particular , If I was her boss I'd give her a raise ............she deserves one. regards Greg Hickmott 5

Thanks MNH you guys really are the best in the business, great all -round service, special thanks to Sheldon for his extra care and attention to detail, plus the amazing gift :)5

Very happy with this website, prices and very speedy delivery. I will use My Natural Health again!!5

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